Community Resources
Emergency Services in Monroe County
Suicide Prevention Lifeline
211 or 585.275.5151 or 800.310.1160 or TTY 585.275.2700
UR Mobile Crisis Team
211 or 585.275.5151 or TTY 585.275.2700
Trans Lifeline
We run a hotline staffed by transgender people for transgender people. This is a FREE helpline run by volunteers and supported by the community.
Mondays @ 12am - 11am and 1pm - midnight
Tuesdays @12am - 5am, 10am - 3pm, and 5pm - midnight
Wednesdays @ 12am - 10am and 11am - midnight
Thursdays @12am - 8am and 11am - midnight
Fridays @ 12am - 7am and 10am - midnight
Saturdays @12am - midnight
Sundays @12am - midnight
Crisis Hotline at: 877-565-8860
Trevor Project
24/7 suicide and crisis prevention helpline for LGBTQ youth.
1-866-4U-TREVOR
1-866-488-7386
AIDS Hotline
Information and referrals to local HIV/AIDS resources
1-800-662-6080
Black Trans Advocacy -24Hr Emergency Hot-Line
BTA Emergency Services are also available for you. Please access emergency program information and resources here. http://blacktrans.org/emergency-assistance.html
If you are in a life threatening emergency situation, please call 911 first and then make contact with our 24Hr Emergency Hot Line at 1+ 855-255-8636. http://blacktrans.org/
Center For Youth Services (24 hr youth hotline)
585-271-7670 (24 Hour Help Line)
905 Monroe Avenue
Ph# 585-271-7670 (24 Hour Help Line)
Covenant House Hotline
National hotline for homeless and runaway youth and families – provides crisis counseling and referrals.
1-888-829-1249
Hillside
Ph# 585-256-7500
OnSTART
Offers crisis prevention and response for individuals with developmental disabilities and complex mental/behavioral health needs. Also offers related clinically-based consultation and training to organizations throughout the community.
Ph# 1-844-567-8278
ttp://www.opwdd.ny.gov/ny-start/home
Rochester General Hospital Emergency
1425 Portland Avenue
Ph# # 585.922.4000
Crisis Intervention Unit: (585) 922-3728
UR Psychiatric Emergency Program
300 Crittenden Boulevard
585.275.4501
Strong Adult Partial Hospitalization Program
315 Science Parkway, Suite 300 (Building B)
585.279-7850
Unity Health System Emergency
89 Genesee Street
585.368.3950
Suicide Prevention Hotlines
Trans Lifeline
We run a hotline staffed by transgender people for transgender people. This is a FREE helpline run by volunteers and supported by the community.
Mondays @ 12am - 11am and 1pm - midnight
Tuesdays @12am - 5am, 10am - 3pm, and 5pm - midnight
Wednesdays @ 12am - 10am and 11am - midnight
Thursdays @12am - 8am and 11am - midnight
Fridays @ 12am - 7am and 10am - midnight
Saturdays @12am - midnight
Sundays @12am - midnight
Crisis Hotline at: 877-565-8860
Center For Youth Services (24 hr youth hotline)
585-271-7670 (24 Hour Help Line)
Planned Parenthood of Rochester/Syracuse Region
114 University Ave, Rochester, NY
Helpline: 1-866-600-6886
The National Suicide Prevention Lifeline
The National Suicide Prevention Lifeline is free and open 24/7 for people of all ages and identities.
1-800-273-8255
http://www.suicidepreventionlifeline.org/
The Trevor Project Lifeline
For LGBT youth 24 and under
The Trevor LifeLine is free and available 24 hours a day, 7 days a week. You can also ask for help on TrevorChat or TrevorText on their site.
1-866-488-7386
http://www.thetrevorproject.org/pages/get-help-now
Veterans Crisis Line
The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text.
Chat and Text information are also available on their site. Support for deaf and hard of hearing individuals is available.
1-800-273-8255 and Press 1
http://www.veteranscrisisline.net/
Ayuda En Español
(888) 628-9454 Llama a este número para ayuda 24/7 en español del National Suicide Prevention Lifeline.